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There have been limited applications of benchmarking in tourism, particularly for tourist destinations. This paper proposes that benchmarking may be used in managing the performance of tourist destinations. It suggests that eco-labelling and quality systems may be used as enablers of destination benchmarking when eco-label and quality system information is available but other benchmark information is not. Further, the paper argues that there are a number of potential benefits in using eco-label and quality system information as a substitute for conventional benchmarking material. 相似文献
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This study aimed to investigate the extent to which the other family members (spouse and/or child/ren) in a family influence the vacationers' overall vacation satisfaction and future behavioural intentions. As part of the study, a conceptual framework was proposed where overall vacation satisfaction mediates the relationships between spouses' and child/ren's vacation evaluations and respondents' return and recommending intentions. The methodology included self‐administered surveys of 445 families from the UK, which were completed at a Turkish resort airport in August 2007. The results indicate that the respondents' vacation satisfaction is influenced more strongly by spouses. Furthermore, the results show that respondents' return intentions are determined by their and their spouses' vacation satisfaction, whereas respondents' recommending intentions are determined by their and their child/ren's vacation satisfaction. These results bring new insights into the post‐purchase vacation behaviour for both theory and practice. Copyright © 2011 John Wiley & Sons, Ltd. 相似文献
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International Journal of Technology and Design Education - The aim of this pilot study is to support the activity-based unplugged coding and robotic coding skills of children during their preschool... 相似文献